What is a Promotional Credit and what can I spend these on?
Promotional Credit is credit given to you free by Gazoop, including use of Gazoop Vouchers, Grants, Credits, and the Affiliate Balance Conversion - this is included as part of your general account balance, however, some items can not be purchased using the Promotional Credit.
Your balance may show as $20, but have a notice saying that $15 of this balance is Promotional Credit. This means that $5 is credit that can be used for all services, however, $15 can only be used on items that support promotional services.
Items that are supported with Promotional Credit include:
1. All Driver Fees
2. All Booking Fees
3. Webhosting Renewal Fees
4. Service Subscription Fees
5. Revenue Share Fees
6. Management Support Plans
7. Management Tickets
8. VoIP Account Fees
9. Global Calls
10. Account Maintenance Charges
11. Staff Account License Fees
12. Mobile App Set-up Payments
This means that the following list of items can not be deducted from a promotional balance - if your current balance less the promotional balance can not pay for the following services, they will not be actioned or charged and will bounce. This list is including, but not limiting others not listed:
1. SMS Messaging and SMS Subscriptions
2. Gazoop Call/Ticket Answering
3. Inbound Call Minutes
4. Outbond Call Minutes, Transfers, and PSTN Subscriptions
5. Stripe Payments
6. Flight Tracking
7. VAT
8. Phone Number Subscriptions and Renewals
9. Domain name subscriptions and renewals.
10. Blog and content writing.
11. Custom App Development
12. Custom Graphic Design and App Icon/Splash Screen Generation.
This is not an exhaustive list, only the items listed as supported above are the items that support promotional balances and the second list is for guidance only.
If you do not hold a sufficient balance when deducting the promotional balance from your standard balance, you should make a standard top-up. For example, if your balance is $10 and your promotional balance is $10, if you top-up $20, then your balance becomes $30 and $20 can be used for all items, and the $10 will be used on promotional items. We will ALWAYS priorise deducting from your promotional balance where possible.