The benefits of employing effective fleet management technology and dispatch solutions are wide-ranging, from the improvements in efficiency that can be made for the business to the value added for customers. For businesses like taxi and chauffeur agencies, effective fleet management can also improve customers' sense of safety and wellbeing.
Customers notice the details
Especially when calling a taxi firm that they've never used before, customers will pay a lot of attention to the details. If it's clear that your taxi firm has controls in place which mean that taxi locations are monitored and communication between HQ and the fleet is regular, customers will feel much safer climbing into one of your taxis than with a smaller outfit.
Part of this is due to the simple fact that the customer will feel safer knowing that their location is recorded using a GPS system, but it's also down to the professionalism that good fleet management displays. Taxi firms and chauffeurs who use GPS and radio present themselves as trustworthy and established, which in itself is a huge plus point for anyone looking for a reliable and safe ride home.
The best in town
At Gazoop, we offer an all-in-one fleet management service that allows jobs to be moved around between drivers as appropriate and enables incoming call answering from HQ when drivers are occupied. It's convenient and simple, and it will improve but your customer's sense of safety and the quality of the service your firm offers. Contact us today to find out more about how to make your fleet the best in town with our effective dispatch solutions.
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