iOS - Why are the notifications slow?
Push notifications are delivered by the Apple Push Notification Service (APNS). This service is run by Apple, not by Gazoop. When a triggering event occurs in Gazoop (e.g. new message, new job offer, changed to no answer) we send the notification to Apple for delivery through APNS via PushWoosh, and they are responsible for pushing the notification to your device in a timely fashion. As Gazoop does not control the uptime of APNS, we cannot guarantee that all push notifications will be delivered, or delivered in a timely fashion.
If you are not getting any push notifications, please verify that Notifications are enabled for Gazoop. From the iPhone home screen:
- Tap the Settings app (gears icon)
- Tap Notifications
- Locate Gazoop in the list and tap it
- Under Alert Style, make sure either Banners or Alerts are enabled, depending on your preference
- If you continue to experience difficulties after confirming that notifications are enabled in Gazoop, please confirm that you have enabled push notification in iOS as well.
Important Note
The Gazoop Driver app relies on two separate systems to receive jobs so long as you have the app on the foreground and not in the background. If the push notifications are facing issues, keeping the app open will ensure job requests are received on time. If you are unable to receive job notifications via Push or with the application open, please check your internet connection stability.